Refund policy

Refund & Exchange Policy

Last Updated: August 2026

At KiddoStyleLB, we want you to be happy with your purchase. Please review our refund and exchange policy before placing an order.

1. Exchanges

Items may be eligible for exchange within 7 days of receiving your order, provided that:

  • The item is unworn, unused, and in its original condition.

  • All original tags and packaging are intact.

  • The item has not been washed, altered, or damaged.

  • Proof of purchase or order confirmation is provided.

Items that do not meet these conditions may not be accepted for exchange.

2. Incorrect Size

If you would like to exchange an item for a different size, please contact us within 7 days of delivery.

Size exchanges are subject to availability. If the requested size is unavailable, we will work with you to find an appropriate alternative where possible.

Delivery charges related to a size exchange are the customer's responsibility unless the item received was incorrect or defective.

3. Damaged or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact KiddoStyleLB as soon as possible and provide your order details and clear photos of the item.

Once the issue is verified, we will arrange an appropriate replacement, exchange, or refund.

4. Returns & Refunds

Refund requests are reviewed according to the circumstances of each order.

Approved refunds will be issued using an appropriate available refund method. Original delivery charges may be non-refundable unless the return results from an error by KiddoStyleLB or a defective item.

5. Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return or exchange once opened, worn, or used.

Items purchased as final sale or specifically identified as non-returnable are also not eligible for return or exchange, except where required by applicable law.

6. Sale Items

Sale or promotional items may be exchanged only where indicated and subject to availability. Items marked Final Sale cannot be returned or exchanged, except where required by applicable law.

7. Delivery Charges

Delivery fees are generally non-refundable.

For exchanges requested due to size, preference, or other reasons unrelated to an error by KiddoStyleLB, additional delivery charges may apply.

If KiddoStyleLB sent an incorrect or verified defective item, we will be responsible for the applicable replacement delivery costs.

8. How to Request an Exchange or Refund

To request an exchange or refund, contact us using the email address or phone/WhatsApp number listed on our website.

Please provide:

  • Your name

  • Order number

  • Item you wish to exchange or return

  • Reason for the request

  • Photos, if the item is damaged, defective, or incorrect

Please wait for confirmation from KiddoStyleLB before returning or sending any item.

9. Contact Us

If you have any questions about our Refund & Exchange Policy, please contact us through the contact information provided on our website.

KiddoStyleLB
Little outfits, big adventures.